Support, Monitor, Maintain and Upgrade for Network Operators, Data Centres and OEMs
Our purpose-built, Global Support Centre is the first point of contact for all reactive and proactive support and maintenance requirements. With a fully manned 24x7x365 operation, our multi-vendor trained GSC support engineers guarantee to diagnose and solve even the most complex of faults within committed response times and service levels.
Our global maintenance and support services can be tailored to meet your needs
For a number of years now we’ve been on a digital transformation journey, streamlining processes to create digital workflows that facilitate better access and management of data. Perfect for the most efficient management of your telecommunications network.
We manage the dispatch of the field service engineers and can jointly control the escalation to second and third line support in conjunction with owning the repairs, logistics and spares management process. Should engineers have to be dispatched to visit your site, our rapid response and global footprint means that we are always available to provide support, and with a dedicated team, we can provide on-site support in two hours, four hours or next business day.
Our Support Services
Wayleaving and Consenting
A fool-proof process which guarantees accurate and secure data for every premisesView Service
Structured Cabling Installation and Test
4site is skilled in the installation and testing of copper cabling and all types of fibreView Service
Rack, Cabinet and PDU Installation
Installation of network racks and power distribution unitsView Service
Project & Programme Management
Project managers to successfully guide, manage and support projectsView Service
Power and Data Cable Containment Systems
Efficient supply and installation of the power and data cabling containment systemsView Service
Managing, coordinating and supervising the construction of fixed and wireless sitesView Service
Fibre Characterisation and Link Testing
Installing, testing and supporting global fibre optic networksView Service
Equipment Racking and Stacking/Server Builds
Physical installation, power up and testingView Service
Capture, store, manipulate, analyze, manage and present spatial and geographic data in 3D formatView Service
Cross Connects and Meet Me Room (MMR) services
Cross Connects provide the critical paths to your data and applications.View Service